A Security support technician can cater to companies / enterprises having an IT infrastructure including:

• Desktop and network Firewalls
• Intrusion detection and Prevention Systems with Internet connectivity OR,

In the companies which are providing

• Antivirus, Antispam, Firewalls and other cyber security software and hardware sales & support

Pay Scale

A fresher can earn up to Rs. 100,000/- p.a.

Hierarchy

In any typical industry enterprise having even a basic IT infrastructure, he/she would work with a team of network security administrators, ethical Hackers, Security Support consultants. This will give him/her exposure. He/She can further pursue to become a:

• Network Security Engineer, or
• Penetration Tester as per his/her liking and abilities

Tools

Typically an IT Security support technician would make use of tools like:

• Antivirus and antispyware software
• Open source Software Firewalls
• Open source Ethernet packet capturing tools for providing IT Security support

Knowledge of few other skills like:

• Encryption techniques
• Biometric Authentications tools
• MAC Address filtering
• VPNs can be beneficial for a Security support technician