Who is an IT Security Support Technician ?

IT Security Support Technician is the one who can:

• Identify, diagnose, troubleshoot, resolve internet & intranet security related issues
• Monitor and maintain the uptime of various types of network security devices such as:
  • Antivirus server and clients
  • Hardware and software Firewalls
  • Intrusion detection and Prevention Systems
  • Wi-Fi Access points

What does an IT Security Support Technician do?

Using Basic knowledge about viruses, malwares, spyware, cyber security policies, etc. he/she can perform following functions:

• Diagnosing and resolving the basic IT security related problems
• Primary level of fault finding and take necessary actions
• Installing and Configuring antivirus software & its update
• Installing and configuring windows firewalls
• Configuring secure remote access
• Configuring & maintaining a secure Wi-Fi network